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Diploma of Business (Operations) BSB50120

People with skills and knowledge of business operations are highly valued in a wide range of organisations and business functions. If you want to take the next step in your career and make yourself indispensable, our Diploma of Business (Operations) BSB50120 will give you the expertise you need.

This popular course prepares you for a career in many different business roles, including office manager, team leader, supervisor, administration manager, business development manager, human resource manager and business owner.

Completing this course will give you new skills and knowledge in business-related areas such as:

  • critical thinking
  • budgeting and financial planning
  • effective work communication
  • team meetings
  • workplace policies and procedures for sustainability
  • business risks, operational plans and projects
  • personal and professional development
  • recruitment and onboarding
  • payroll records and data.

Our industry experts work hard to ensure every unit meets current industry standards, and reflects the skills and competencies you need to succeed in your field.

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Course Breakdown

The BSB50120 Diploma of Business (Operations) requires the completion of 12 units, comprising of 5 core units and 7 elective units.

Students will have up to 12 months to complete this program. If the learner requires more time please see extension options in our student handbook or contact our office.

These units of competency have been developed in consultation with industry experts along with our facilitators who draw upon real-life case studies and examples to ensure the knowledge you gain is practical and applicable to the workplace.

  • BSBPEF501 Manage personal and professional development
  • BSBTWK503 Manage meetings
  • BSBOPS502 Manage business operational plans
  • BSBHRM526 Manage payroll
  • BSBXCM501 Lead communication in the workplace
  • BSBSUS511 Develop workplace policies and procedures for sustainability
  • BSBHRM525 Manage recruitment and onboarding
  • BSBOPS504 Manage business risk
  • BSBCRT511 Develop critical thinking in others
  • BSBOPS501 Manage business resources
  • BSBFIN501 Manage budgets and financial plans
  • BSBPMG430 Undertake project work
  • BSBPEF501 Manage personal and professional development
  • BSBTWK503 Manage meetings
  • BSBOPS502 Manage business operational plans
  • BSBHRM525 Manage recruitment and onboarding
  • BSBOPS504 Manage business risk
  • BSBXCM501 Lead communication in the workplace
  • BSBSUS511 Develop workplace policies and procedures for sustainability
  • BSBFIN501 Manage budgets and financial plans
  • BSBPMG430 Undertake project work
  • BSBCRT511 Develop critical thinking in others
  • BSBOPS501 Manage business resources
  • BSBHRM526 Manage payroll

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Tools Required

  • Computer or laptop with access to an internet connection
  • Email account and mobile phone equipped with video recording
  • Microsoft Office Suite 2013 or later (Min of Word and Excel)

Career Pathways

  • Office Manager
  • Team leader
  • Supervisor
  • Frontline Manager
  • Administration Manager
  • Business Development Manager
  • Human Resource Manager
  • Business Owner

Education Pathways

  • BSB60120 Advanced Diploma of Business
  • BSB60420 Advanced Diploma of Leadership and Management
  • Bachelor of Business
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Testimonials From Our Students

Overall process was very smooth, any time I needed anything verified or queries answered, Glenn would rectify any issues and find the solution, was very sceptical at first but will definitely go through Techskill Academy to continue to further my career.
Sam Latu
Certificate IV in Building and Construction (Building) CPC40110 + Diploma of Building and Construction (Building) CPC50210
★★★★★
Techskill has given me the opportunity to excel through the succession levels of my employment. Their system and processes are very accommodating to people with a busy career. The team is lovely and very approachable. I cannot recommend them enough!!
Kurt Zincke
Advanced Diploma of Building and Construction (Management) CPC60212
We wanted a course that was tailored to our company Safety system. We also wanted scheduled face to face group sessions relevant to the construction industry. Techskill Academy listened to our needs, provided a great course, and dovetailed a great course facilitator.
Kane Constructions
Certificate IV in Work Health and Safety BSB41415
I have just studied and passed the Diploma of Project Management. I was totally impressed with the system of teaching, the follow up from staff, admin, teachers this has been the best online study I have experienced. I would highly recommend.
Craig Macdonald
Diploma of Project Management BSB51415
I am extremely proud and happy to have completed my Diploma of Leadership and Management with Techskill Academy. Each step working with Techskill Academy has been positive and encouraging. The entire experience has been great.
Daniel Morrison
Diploma of Business Administration BSB50415
My experience was positive. The course was broken up into six sections making it easier to understand and complete. The training provider was very understanding towards this being a part time study with work being our main focus. Ten out of ten service.
Dean Taaffe
Certificate IV in Work Health and Safety BSB41415 & Diploma of Project Management BSB51415
Techskill assessed all my skills and experience and were able to recognise that experience as prior learning. I was able to upgrade from my 20-year-old Associate Diploma to an Advanced Diploma.
Nadine Czerner
Advanced Diploma of Building and Construction (Management) CPC60212
I have personally utilised the services of the Techskill Academy team to further advance my qualifications to upgrade my Builders Licence with QBCC and would have no hesitation in recommending them in the future.
Aaron Lowe
Advanced Diploma of Building and Construction (Management) CPC60212
I utilised Techskill to guide me through the RPL process whilst looking to obtain my Advanced Diploma in Building. I found the process to be streamlined and extremely straight forward.
Michael Rahilly
Advanced Diploma of Building and Construction (Management) CPC60212
Many thanks to Techskill Academy for a great professional service. Highly recommend this organisation for recognising prior learning skills. Speak to Ronnie today!
Darrell Jennings
Certificate IV in Work Health and Safety BSB41415 & Diploma of Project Management BSB51415
Overall process was good, went smooth and quickly Blake Florimo was very easy to deal, any questions I had he was all over it. would recommend Techskill just because of him.
Cameron Rattray
Diploma of Building and Construction (Building) CPC50210
The dedicated team at Techskill Academy was very helpful and professional. They were quick and easy to deal with. Special thanks to Blake and the rest of the team. Would highly recommend!
Bennett Zanner
Certificate III in Landscape Construction AHC30916
Techskill Academy really made the whole process very simple. I found that all the staff were very professional and had good communication throughout. All in all, I would recommend Techskill Academy for any courses in the future!
Matt Thomas
Diploma of Building and Construction (Building) CPC50210
Blake Florimo is awesome to deal with. His content and knowledge on subject are outstanding. His guidance throughout the RPL process was excellent. Always willing to help and always in contact throughout.
Marcus Costar
Diploma of Project Management BSB51415
Knowledgeable friendly staff that takes you on the learning journey and provide information every step of the way. You will feel comfortable and engaged at all times. I recommend learning with Techskill.
Aron Willett
Diploma of Project Management BSB51415
Great course, very good information explained well. Not just reading from a textbook, real-life situations and common-sense learning included.
Jamie McKinless
Certificate IV in Work Health and Safety BSB41415
Techskill Academy couldn’t be more helpful. Any questions I had, they were only a quick phone call away. I would highly recommend them to anyone.
Daniel McCool
Diploma of Work Health and Safety BSB51319
Techskill Academy was great, very responsive to any queries I had and genuinely wanted to work with me to achieve my Advanced Diploma. I would and already have recommended them to others. Studying whilst running a business doesn’t need to be hard.
Sonya Blackburn
Advanced Diploma of Building and Construction (Management) CPC60212
From the first consultation, I received great recommendations and advice to undergo RPL in line with my goals and experience. I cannot fault one person from my experience at Techskill Academy. Was second to none Sonya Blackburn
Donald Craig
Diploma of Work Health and Safety BSB51319
From my first call Guy was beyond helpful I was unsure about a lot of the process, and he walked me through it. Called me 3-4 times during the process and was never late to call me when we planned a time. It was the easiest process.
Tim Reid
Certificate IV in Building and Construction (Building) CPC40110
I was recommended to Techskill Academy to refresh and improve my knowledge in building and obtain a Certificate IV in Building & Construction. I found them to be fantastic – very direct & professional.
Tony Macri
Diploma of Building and Construction (Building) CPC50210
Techskill was great! Very easy and great communication. Great learning platform, great assessors/instructors. Will definitely be back for my Diploma!
Bryce Bailey
CPC40110 Certificate IV in Building and Construction (Building)
Very informative and helpful, the team were awesome and always happy to take my calls, a very easy process.
Stephen Gray
Certificate III in Landscape Construction AHC30921
Old fashion amazing customer service and first-class assistance to complete my Cert III. I wouldn’t hesitate to recommend the team!
James Kerr
Certificate III in Landscape Construction AHC30916
It was a very smooth process, very easy to understand and follow with no issues throughout.
Thomas Melville
QLD Medium Rise Site Supervisor units derived from CPC50210 Diploma of Building and Construction (Building)
Professional and easy to work with. I have recommended this RTO to other Project Managers in my industry.
Paul Foy
Diploma of Project Management BSB51415
We have completed multiple courses with TechSkill Academy and always found the process easy and very helpful.
Andrew Spencer
Diploma of Building and Construction (Building) CPC50210
Fast, thorough, polite, punctual, friendly, easy. TechSkill Academy clearly provide a good service and run a very efficient business!
James Barker
Diploma of Project Management BSB51415
This course assisted me in securing a Contract Administrator role with a commercial construction builder. The online remote learning coupled with the assessments both practical and theory ensured that I would be ready for a new chapter in the construction industry.
Dermott Simmons
CPC50210 Diploma of Building and Construction (Building)

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  • 2-3 Month payment plans
  • No interest & no charges
  • Instant-free
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Interest-Free
Student Loans

  • Loans from $2,001-$10,000
  • Easy online application
  • Pay out anytime with no fees
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We accept all major credit cards.

Conveniently, pay via credit card over the phone or receive a payment link on your device.

Business owners can request an invoice for payment.

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Further Info

  • Get all the course details including units and durations
  • See if you’re eligible for recognition (RPL)
  • Get all course costs and payment options
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Techskill Academy

  • Level 10, Toowong Tower
    9 Sherwood Road, Toowong 4066
  • PO Box 770 Toowong DC,
    Queensland 4066
  • ABN: 20 167 941 611
  • View Our Licence: 45055

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Techskill Academy - an eflr Group Company

© Tec Skill Pty Ltd trading as Techskill Academy. All rights reserved. Australian Owned and Operated Company. Techskill Academy is an EFLR Group company. Terms & Conditions

Disclaimer: Our Affordability Guarantee is subject to specific terms and conditions. To qualify, you must provide all required financial information and agree to explore all available payment options, including payment plans and financial assistance programs. The guarantee applies only to individuals who are eligible for the course and meet all application requirements. The “free course” offer is contingent upon the inability to identify any viable payment option within the scope of our offerings. Our guarantee also considers what is a fair and equitable payment solution within reason. This offer is not transferrable and does not apply to courses already in progress or completed. The decision to grant a free course under this guarantee is at the sole discretion of our management team.