Frequently Asked Questions

Yes. We have a licence to deliver all our courses across Australia. Our licence is administered by ASQA (Australian Skills Quality Authority) and our licence number is 45055.

No. Our campus is online! We deliver all our courses online through our student learning portal, and deliver our RPL programs across the phone, virtually and electronically. Without the large costs of a campus and infrastructure, we can offer the best industry prices.

Each course has a suggested time frame for completion. This can be viewed on each course page. Courses are self-paced however all have a specific end date. If you need more time, you can request an extension by contacting our office to discuss.

Yes. You can purchase hard copies of all study guides for a set fee. Please contact us to find out more.

Yes. You can choose to complete some units first and others later. Contact our team and we can release units to you in an order that works for you and your learning journey.

Yes, but let’s talk first. Contact us if you want to change your course, so we can make sure you move to the right pathway. We can direct you towards a new course of equal value without much difficulty. If the new course costs a little more or less, we’ll find a solution to get you sorted.

Yes. We understand that life gets in the way sometimes. Contact our support team and ask us to suspend your course until you’re ready to start again. We might also grant you an official extension. Some fees may apply.

You can contact our support officers 5 days a week. We will listen to your concerns and walk you through your options. Generally, we’ll encourage you to push through. Learning can be challenging sometimes, but the challenge is where all the learning starts!

Once you complete and successfully pass your course, and pay your course fees in full, we will email an electronic copy of your full certificate to you. We will also send a hard copy certificate to your postal address.

We will grade your assessments as you complete each unit. You can request a copy (certificate) of your units as you complete them, but costs may apply. You can find your allocated course duration on our website or by contacting our office directly.

We only upload completion/graduation results once a year, so this is when we submit our graduation data to the required department. Contact our office for more details.

Techskill Academy is not a building commission and does not issue licences. Therefore, we can’t guarantee you a licence when you get your qualification. However, the qualification we sell you will align to the licence you need. So once you get this qualification, you’ll be eligible to apply for the licence. Completing your qualification with us is only the first step in a 2-step process.

You have several options for paying your course fees, including:

  • credit card over the phone
  • bank transfer on receipt of our invoice
  • multiple other payment options.

Contact our office to find out more.

Yes. We offer a range of payment options if you’re having difficulty paying your fees, including:

  • interest-free finance options
  • time-to-pay options
  • pay-as-you-go options
  • split payments
  • direct debit from your credit card.

These options keep you moving forward – so you can start your course now and pay later. We also run many promotions and specials throughout the year, so keep an eye out for those.

Contact our support team and we’ll send you a statement or give you this information over the phone or via email.

We are not tax advisors, so we always advise you to seek professional advice. However, if the qualification relates to your job or industry, it is generally 100% tax-deductible. But please seek advice from your tax professional.

Yes, but specific rules apply. We can review your circumstances to see if you’re eligible for credit transfers. Basically, if you have previously completed a unit in an equivalent course with us, we may be able to credit it.

Contact our team and we’ll go through the details with you.

The RPL framework is a nationally recognised process providing the opportunity for experienced people to be formally recognised for their skills and knowledge without the need to attend formal training.
So, this eliminates the need for classroom training or online training.
You can apply for any number of units through the RPL process, including the entire qualification.
To receive RPL for a unit, a qualified assessment needs to determine your competency level against the unit criteria, based on your existing skills, knowledge and evidence. Contact us about conducting a free self-assessment to see whether you’re eligible to apply for RPL.

Yes. You can apply for RPL at any stage of your course provided you meet the requirements of evidence. Contact us to undergo a preliminary assessment at no cost.

Everyone is different. We give you three opportunities to present your evidence (i.e. supporting documents) to support your request for RPL. Each time, you have 20 days to provide evidence across three rounds totalling an estimated 3 months.

We will check and re-check all the options for you. If you’re eligible, we will do everything within our policies to help you. If you’re deemed not eligible for RPL, you still have the option to complete the full training online.

No. It would be unethical for us to guarantee RPL for anyone. Every RPL participant is different and managed on an individual basis.

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